From your first phone call to playing out in the field we endeavour to work side by side to ensure everyone’s needs have been met. Chris is every dog’s best friend, his days in the kennels are spent with each dog in mind, whether it be walking, feeding, or playing, everyone is here to have fun. Meanwhile you’ll find Hanna slightly more in the background but always about, her days are spent answering all your enquiries, cleaning down the kennels and looking after our team. Both roles are different but equally just as important, so please take a moment to scroll through our website to see exactly what we’re about.
Here at Fraemar Dog Boarding we are passionate about the care of your dogs. We understand the importance of choosing the right kennels for you and your dog. As dog owners ourselves, we agree there are so many factors to consider when deciding where you feel your dog will receive the best care and attention. So take a moment to browse through our website to see exactly who we are and what we’re about.
From our family to yours. Being a small family ourselves, we have chosen to keep the ten kennels uniquely small and intimate. With both living and working at the farm we can not only provide a high level of safety and security for our guests, but the highest-level care, attention and cuddles. Every day is a new adventure here at Fraemar, being a husband-and-wife team, we have chosen to give each other clear roles within the kennels meaning our guests know exactly what to expect when they see us.
Meet Chris, he is all about the dogs. It was his passion for dogs that first brought us here to Birtle. Chris is everyone’s best friend; he is always on site. His job role includes feeding, playing, and walking.
Hanna is usually the one answering the phone and is predominately the housekeeper. Her day consists of completing the cleaning routine, washing any dirty bedding, and putting out everyone’s bedtime treat. Comfort is her thing.
Our online diary allows both new and existing customers to check our availability at your own convenience. Should you prefer to contact Hanna directly she is always with her phone, if for any reason she doesn’t answer we do recommend sending a quick text detailing your enquiry so she can get back to you as soon as possible.
Existing customers will already have a Parent Portal so you can see all your upcoming bookings and request any necessary changes should they be needed.
First time customers will need to create an account and then send a request through. Once this has been accepted you will then receive an email confirming dates and prices. You will then be asked to book in for a ‘Meet & Greet’. This is a 30 minute appointment in which you and your dog can take a look around the kennels; meet myself and Christopher asking any questions you may have in mind; and take home your 2024 Welcome Pack. Upon meeting your dog for the first time we may request they first be booked in for a Sleepover before a long stay.
Be aware we cannot accept any dog without proof of current vaccinations.
We offer 10 large indoor kennels, 5 of which are big enough to fit up to 3 family pets. Our kennels are designed in such a way they can be cleaned down daily to ensure the utmost comfort, no nasty smells are ever allowed to build up.
Outside we have numerous sized runs, all designed for different purposes. Small areas for feeding, grassed areas for playing, long areas for running. At Fraemar we do encourage socialisation in the outdoor areas, something which we discuss upon booking. We also respect if you wish for your dog’s not to be mixed. Our plans for the outdoor space are ever changing and adapting so watch out summer 2023, winter is here for us to get ready for you.
The exercise paddock is just a short walk away from the outdoor runs meaning we can head over for some fun a couple of times a day.
Day Boarding charges are priced at £22.50 per dog per day; our day runs from 7.30am until 6pm. We do offer a discount on block bookings.
Boarding charges are priced at £28 per day per dog; your stay will include the arrival and departure day. We then offer a 50% discount to any additional family dogs sharing. We cannot offer this discount if you require separate kennels.
Sleepover charges are priced at £30 per sleepover per dog; your stay will run from 11am until 11am the following day. For those who need a full day, the second day will be charged as 2 days at our normal Boarding rate. We then offer a 50% discount to any additional family dogs sharing. We cannot offer this discount if you require separate kennels.
Please note, due to the ever-rising cost of group pet insurance we no longer offer this service which means we maintain the right to contact a vet should it be deemed necessary in the best interest of your dog. Any charges incurred are passed onto the owner, this being payable on collection.
Thank you for choosing us, the health and wellbeing of your dog in our care is the most fundamental part of Fraemar Dog Boarding. We want all dogs to go home well, happy and be excited to arrive on their next stay. We truly believe the magic of Fraemar comes from you.
Chris & Hanna
Effective Date: 09-Mar-2023
Last Updated: 09-Mar-2023
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This Privacy Policy describes the policies of Fraemar Boarding Kennels, Lower Elbut Farm Bury and Rochdale Old Road, Bury BL9 6UF, United Kingdom of Great Britain and Northern Ireland (the), email: freamarboarding@gmail.com, phone: 07528 121 937 on the collection, use and disclosure of your information that we collect when you use our website ( fraemarboarding.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
We will collect and process the following personal information about you:
We will use the information that we collect about you for the following purposes:
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
We will retain your personal information with us for 90 days to 2 years after user terminate account or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at freamarboarding@gmail.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at freamarboarding@gmail.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Fraemar Boarding Kennels, Lower Elbut Farm Bury and Rochdale Old Road, email: freamarboarding@gmail.com. We will address your concerns in accordance with applicable law.
